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Autobody Prestige Melbourne
Why Is The Choice Of Repairer For Car Insurance Important?
When your vehicle is damaged in an accident, one of the most critical decisions you’ll make is choosing the right smash repairer. Many insurance companies may try to steer you toward their “preferred” repairers, but it’s important to remember that you have the right to select a repairer you trust.
At Autobody Prestige Smash Repairs, we believe that the quality of repairs, materials used, and craftsmanship should never be compromised. Here’s why your choice of repairer matters when dealing with car insurance claims.

Quality of Repairs & Workmanship
Not all repairers are the same. Insurance-approved repairers may cut costs by using aftermarket or non-genuine parts, which can affect the safety, performance, and resale value of your vehicle. At Autobody Prestige, we prioritise:
Genuine or OEM (Original Equipment Manufacturer) parts
where possible
Factory-approved repair techniques
to maintain structural integrity
Highly trained technicians
with manufacturer certifications
Warranty & Guarantees
Choosing an independent, trusted repairer like Autobody Prestige means you benefit from:
Lifetime warranties
on repairs (where applicable)
Direct accountability
you deal with us, not just an insurance middleman
Peace of mind
knowing your car is restored to its pre-accident condition
Preserving Your Car’s Value
A poorly repaired vehicle can suffer from:
Reduced resale value
due to substandard repairs
Potential safety risks
if structural repairs are not done correctly
Mismatched paint or panel gaps
which are telltale signs of a cheap repair
By choosing a reputable repairer, you ensure your car maintains its value and safety standards.
Faster Turnaround & Better Communication
Insurance-approved repairers often handle high volumes of work, leading to delays. At Autobody Prestige, we offer:
Personalised service
with direct communication
Efficient repairs
without unnecessary delays
Transparency
throughout the entire process
You Have the Right to Choose!
Many policy holders don’t realise that you are not obligated to use your insurer’s preferred repairer. As long as the repairer is qualified and meets industry standards, your insurer should honor your choice.
Why Choose Autobody Prestige Smash Repairs?
Working with an expert can significantly improve your chances of resolving the settlement. From how to file an insurance claim to accurate damage assessment, they ensure you meet all deadlines and receive fair compensation. Here are some other advantages of hiring a professional for the job:
Insurance-approved
(we work with all major insurers)
High-quality repairs
with a focus on safety and precision
Customer-first approach
your satisfaction is our priority
Don’t let your insurer dictate where your car is repaired. Choose Autobody Prestige Smash Repairs for expert, reliable, and trustworthy repairs.
Contact us today to discuss your repair needs—we’re here to help!
FAQ: Choosing Your Car Repairer for Insurance Claims
Do I have to use my insurer’s preferred repairer?
No! You have the legal right to choose your own qualified repairer (like Autobody Prestige) as long as they meet industry standards. Insurers cannot force you to use their network.
Why does the choice of repairer matter?
Not all repairs are equal. Insurer-approved shops may prioritise cost-cutting over quality, using aftermarket parts or rushed techniques. An independent repairer like Autobody Prestige ensures:
- Genuine/OEM parts
- Manufacturer-approved methods
- Lifetime warranties on workmanship
Will my insurance still cover repairs if I choose Autobody Prestige?
Yes! We work with all major insurers and adhere to their requirements while maintaining our high standards. You won’t forfeit your claim by choosing us.
How do cheap repairs affect my car’s value?
Substandard repairs can:
- Lower resale value (visible flaws, non-genuine parts)
- Compromise safety (improper structural repairs)
- Void manufacturer warranties
What if my insurer pressures me to use their repairer?
Politely insist on your right to choose. If they resist, quote your policy’s “choice of repairer” clause or ask us for assistance – we’ll help advocate for you.
Why is Autobody Prestige different from insurer-approved shops?
- No shortcuts: We prioritise safety and precision over insurer cost quotas.
- Direct communication: You deal with us, not a middleman.
- Lifetime guarantees: We stand by our work long after the repair is done.
How long will repairs take with Autobody Prestige?
Unlike high-volume insurer shops, we offer efficient timelines without sacrificing quality. Delays are minimised through transparent scheduling.
What warranties do you offer?
Lifetime warranties on repairs (where applicable), covering both parts and labour for as long as you own the vehicle.
Can I get a free quote before committing?
Absolutely! Contact us for a no-obligation assessment. We’ll explain the process and liaise with your insurer directly.
How do I start my repair claim with Autobody Prestige?
Call us at [phone number] or visit our workshop. We’ll handle the insurance paperwork and guide you every step of the way.
Final Tip: Always read your insurance policy’s fine print regarding repairs. If you’re unsure, ask us—we’re happy to clarify!
Google Review
Great service Excellent repairs to my Merc Would recommend to anyone Harmony Smith2025-01-08 I took my i30 to be repaired and from the beginning all the staff were very helpful and welcoming. They gave me a rental car which was a huge help well my car was being fixed. When I got my car back it was clean and worked like it was brand new. Very happy highly recommend:) Bianca Schembri2025-01-07 Have down a fantastic job in my Audi. Made it looking brand new. Was also way quicker than we thought. Highly recommend! Flynn Beste2024-12-19 Quick and easy repair, thanks! Alex2024-12-16 Autobody Prestige thank you very much did a great job on repairing my 2014 Holden Colorado not only did you do a great job your service was fantastic and also provided us with a complimentary car . Stephen Koureskas2024-12-14 My car was hit side on, on the front drivers side. I used Autobody Prestige as my choice of repairer, they pretty much handled everything with lawyers to handle my claim at no cost, as it was not at fault accident. Had a clean lovely loan car supplied and made the whole process easy. I would recommend having your repairs in the case of an accident done by Autobody Prestige. I would happily go through them, if the unfortunate situation arises again. The repairs to my vehicle were great, my car looks like it's almost new again! Thank you for fixing my car 🙏👌 naomi parker2024-12-04 Autobody did a fantastic job with the repairs to my car. All the steering wheel damage was expertly repaired after the attempted theft of the car. The damage to the driver’s side door was fixed and that door and the rear passenger door were resprayed with the paint matching perfectly. Saad did a great job and Christy handled my claim with Shannon’s expertly. The car never looked better, great job and huge thanks all round. George Thompson2024-11-14 I recently had the pleasure of using Autobody Prestige - Smash Repairs for my Kia Seltos, and I couldn’t be happier with the service I received. From start to finish, the entire process was absolutely hassle-free. The team took care of everything, from dealing with my insurance to arranging a loan car, ensuring that I didn’t have to worry about a thing. The staff were incredibly friendly and professional, making me feel at ease right from the moment I walked in. They kept me informed throughout the repair process and were always available to answer any questions I had. Their attention to detail and commitment to quality is truly commendable. My Kia Seltos looks as good as new, and I am beyond satisfied with the results. If you’re looking for a reliable, efficient, and friendly smash repair service, I highly recommend Autobody Prestige. They truly go above and beyond to deliver exceptional service. Keep up the great work and services! Rey Tumang2024-11-11 Thanks! Happy returned customer. Great service as always. Eric C2024-11-11





