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Autobody Prestige Melbourne

Accident Replacement Vehicles in Melbourne

A vehicle accident where you were not at fault can be quite frustrating. While your car is in the workshop for repairs, you’ll need another vehicle to commute daily. At Autobody Prestige Melbourne, we provide accident replacement vehicles in Melbourne to provide peace of mind until you get your car back.

The process of obtaining a replacement car is easy. Once we have confirmed that the accident was not your fault, we immediately arrange for a substitute vehicle. Our team also takes care of all the documentation related to claiming insurance – so that our clients do not have to stress out about its nitty-gritty details.

How Accident Replacement Vehicles Work?

Once it is proven that you are not at fault, our team set up an accident replacement car. This will help you get back on the road while your car is being repaired. Even better, we are just one phone call away. It’s our top priority to provide replacement cars as soon as possible.

Here’s how we work:

If your car is not roadworthy, we will tow your automobile
Our team uses advanced equipment and technology to fix your car
While your vehicle is with us, you’ll get a replacement
After repairs, your vehicle will be delivered safely to you

Now, let us move on to the step-by-step process of obtaining an accident replacement vehicle:

If you have been in a car accident that was not your fault, contact us immediately. We’ll help you find out your eligibility for a substitute car.

Verify Eligibility

To be eligible for a replacement car, you must meet the following requirements:

Not-at-fault : The accident should not be your fault.
Insured : You must possess legitimate auto insurance.
Details of the At-fault-driver : The details of the driver who caused the accident must be collected. It should also include their insurance details to cover the cost of accident replacement vehicles.

Choose a Replacement Vehicle

Once you’ve met our conditions, we arrange for a complimentary vehicle. Our collection consists of different models that cater to the needs of our customers. Whether it’s a compact or large car, we have it all.

Vehicle Handover

After choosing the vehicle based on your requirements, we will give you the keys.

Use the Vehicle

You can use the accident replacement car we provide till we finish fixing the damaged one.

Return the Replacement Vehicle

Once repairs are done and your vehicle is restored, you can hand over the replacement car to us.

Why Do I Need a Replacement Vehicle after an Accident?

A complimentary or replacement car is very useful as it allows you to go about your day while your vehicle gets repaired. Workshops that offer such services generally have a fleet of vehicles you can choose from, based on your requirements. The accident replacement vehicle is yours for the duration of the repairs. However, you’ll need to meet certain criteria, such as not being responsible for the accident.

Why Choose Our Accident Replacement Vehicles in Melbourne?

Getting an accident replacement car in Melbourne is easier and stress-free with Autobody Prestige Melbourne. Our fleet includes hatchbacks, sedans, utes, SUVs, vans and even prestige cars. You can pick one depending on your needs. Additionally, we also assist with claim management and handling car accidents without insurance when you’re not at fault.

You don’t have to worry about handling the paperwork. We’ll take care of the documentation, and car accident insurance claim for a hassle-free experience. Our team also interacts directly with the insurance companies to ensure a faster claims process.

The Benefits of Accident Replacement Vehicles

An accident replacement car is provided to eligible, not-at-fault drivers and comes with zero expense. You can use the vehicle until your ride has been repaired and returned. Such loan cars after an accident offer a lot of benefits.

You get a replacement car that matches the vehicle that got into the accident. There may be options to choose from a fleet of different cars.
No limitations are applicable on the type of licence you need. However, you must have a valid Australian learner, provisional, or full driver’s licence.
Some companies, like ours, provide drop-off and pick-up services where we deliver the replacement vehicle before towing your damaged car. Furthermore, once your damaged vehicle is fixed, we drop it off at your location and pick up the replacement car at your convenience.

Contact Us for an Accident Replacement Vehicle Today

At Autobody Prestige, we provide a wide range of Accident Replacement Vehicles in Melbourne. Our team drops off the complimentary car at your location and transports your damaged ride to the workshop. If you need more details about our services, feel free to get in touch with us. For more information, call us on 1800 002 276 or email us at quote@autobodyprestigemelbourne.com.au.

Victoria’s Accredited & Award-Winning Smash Repair Experts

Recognised for excellence, Autobody Prestige delivers accredited, high-quality panel repairs backed by 35+ years of experience and a lifetime workmanship guarantee.

Prestige Award 2025 by Innovation Group

Member of VACC

FAQs

How long can I keep the replacement vehicle?

The replacement car is yours to use for the duration of the repairs. Some workshops allow you to keep it until a total loss settlement is finalised.

What happens if I’m at fault in an accident?

If you’re at fault, your insurer will have to cover the damage caused. This may lead to higher premiums moving forward but you still have a way to repair your ride.

Do I need to have insurance to get a replacement Vehicle?

No, it is not necessary to have insurance to get a replacement vehicle, especially if you are a not-at-fault driver. However, this may vary with different providers so be sure to ask for details.

What details do you need after an accident?

You’ll need the following information after an accident:

Personal Data
Vehicle Information
Accident Details
Photographs of the Damage
Witness Information

Am I eligible for a replacement car?

Yes, if you are a not-at-fault driver, you will receive a replacement car based on the eligibility criteria. For details, don’t hesitate to contact our support team today.

Not at fault?

Quick quote → We handle your insurance → Courtesy car provided → Back on the road in under 30 minutes.

Google Review

    
 
 
       Great service Excellent repairs to my Merc Would recommend to anyone
  
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   Harmony Smith 
 
 
 
 
      I took my i30 to be repaired and from the beginning all the staff were very helpful and welcoming. They gave me a rental car which was a huge help well my car was being fixed. When I got my car back it was clean and worked like it was brand new. Very happy highly recommend:)
  
  Posted on Google  
 
    
   Bianca Schembri 
 
 
 
 
      Have down a fantastic job in my Audi. Made it looking brand new. Was also way quicker than we thought. Highly recommend!
  
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   Flynn Beste 
 
 
 
 
      Quick and easy repair, thanks!
  
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   Alex 
 
 
 
 
      Autobody  Prestige thank you very much did a great job on repairing my 2014  Holden  Colorado not only did you do a great job  your service  was fantastic  and also provided   us with a complimentary  car .
  
  Posted on Google  
 
    
   Stephen Koureskas 
 
 
 
 
      My car was hit side on, on the front drivers side. I used Autobody Prestige as my choice of repairer, they pretty much handled everything with lawyers to handle my claim at no cost, as it was not at fault accident. Had a clean lovely loan car supplied and made the whole process easy. I would recommend having your repairs in the case of an accident done by Autobody Prestige. I would happily go through them, if the unfortunate situation arises again. The repairs to my vehicle were great, my car looks like it's almost new again! Thank you for fixing my car 🙏👌
  
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   naomi parker 
 
 
 
 
      Autobody did a fantastic job with the repairs to my car. All the steering wheel damage was expertly repaired after the attempted theft of the car. The damage to the driver’s side door was fixed and that door and the rear passenger door were resprayed with the paint matching perfectly. Saad did a great job and Christy handled my claim with Shannon’s expertly. The car never looked better, great job and huge thanks all round.
  
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   George Thompson 
 
 
 
 
      I recently had the pleasure of using Autobody Prestige - Smash Repairs for my Kia Seltos, and I couldn’t be happier with the service I received. From start to finish, the entire process was absolutely hassle-free. The team took care of everything, from dealing with my insurance to arranging a loan car, ensuring that I didn’t have to worry about a thing. The staff were incredibly friendly and professional, making me feel at ease right from the moment I walked in. They kept me informed throughout the repair process and were always available to answer any questions I had. Their attention to detail and commitment to quality is truly commendable. My Kia Seltos looks as good as new, and I am beyond satisfied with the results. If you’re looking for a reliable, efficient, and friendly smash repair service, I highly recommend Autobody Prestige. They truly go above and beyond to deliver exceptional service. Keep up the great work and services!
  
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   Rey Tumang 
 
 
 
 
      Thanks! Happy returned customer. Great service as always.
  
  Posted on Google  
 
    
   Eric C

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