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Autobody Prestige Melbourne
Not-at-fault Accident Repairs in Melbourne – Autobody Prestige
If you need professional not-at-fault accident repairs in Melbourne, visit Autobody Prestige Melbourne. We are one of the most reputable auto workshops for vehicle maintenance and service in the area. Our extensive services include collision repairs, panel beating, spray painting, courtesy towing and even assistance with insurance claims.
What Are Not-at-Fault Accidents?
A not-at-fault accident occurs when another driver causes damage to your vehicle. As the guilty party, they’ll bear responsibility for the repair costs. Some examples of such accidents include:
- Rear-end Collisions
- Side-impact Crashes
- Multi-vehicle accidents
If you’re involved in such an incident but are not responsible, you are eligible tolodge a not-at-fault collision claim with your insurer. This lets you recover repair costs without paying out of your pocket.
Steps to Follow After a Not-at-Fault Accident
In case of a not-at-fault accident, the best thing you can do is to remain calm and not panic. Here’s what our experts recommend you do when faced with such
circumstances:
Ensure Safety First
Check yourself and passengers for injuries before moving your car to a safe location, and turn on hazard lights.
Call the Police
Now, take stock of the damage to all vehicles involved and document it as videos or photos. If possible, take photos of the road conditions and collect contact details of other drivers and witnesses.
Document the Scene
Next, contact the police and give them a full account of what happened. Don’t forget to obtain an official report to support your not-at-fault accident claim.
Seek Medical Attention
If there are minor injuries, you should get them checked and documented for additional claims.
Inform Your Insurance Company
Report the incident promptly and provide all documentation to your insurance company. The quicker you do this, the easier the claims process will be.
Maintain Your Position
Stick to the facts and the documents you have collected as evidence. Instead, let the authorities determine responsibility.
Our Not-at-Fault Accident Repair Process
When you bring your vehicle to us for not-at-fault accident repairs, we follow a strict process to ensure on-time delivery and quality results. Here’s how our workshop
handles such repairs:
Initial Contact and Assessment
We gather details about the incident and arrange for a pickup if needed.
Vehicle Inspection
Our technicians perform a thorough assessment at our facility to determine the severity of damage.
Claim Assistance
Next, we connect with the at-fault driver’s insurer to handle any paperwork and communication.
Repair Authorization and Work
After claim approval, our team begins the repairs using high-quality parts and industry-standard techniques.
Quality Checks and Vehicle Return
Once all the work is completed, we conduct a final inspection before returning your car. This ensures that it’s safe and looks brand-new again.
High-Quality Not-at-Fault Smash Repairs
Our workshop is equipped with state-of-the-art tools to handle all types of not-at-fault smash repairs. Whether it’s panel beating, paint matching or major structural
work, we’ll restore your vehicle to its original condition. Plus, our repairs come with a lifetime guarantee, providing long-term reliability and safety.
Why Choose Autobody Prestige Melbourne?
Autobody Prestige Melbourne is a leading auto workshop that handles all kinds of repair work. Locals love us for the following reasons:
Fast and Reliable Service
Get immediate assistance for all not-at-fault accidents.
Experienced Team
Over 30 years of expertise in not-at-fault accident repairs.
Convenient Pickup Services
Enjoy free vehicle pickup across Melbourne.
Transparent Communication
Receive clear estimates and detailed updates throughout the repair process.
High-Quality Repairs
Only premium parts used to restore safety, performance and appearance.
Contact Us for Not-at-Fault Accident Repairs
Take the stress out of a not-at-fault accident by allowing Autobody Prestige Melbourne to handle everything. Our team will manage the repairs, associated
insurance claims, and all necessary documentation, ensuring a hassle-free experience. Call us today on 1800 002 276 or email us at autobodyprestige@outlook.com to arrange your not-at-fault accident repairs and get back on the road safely and quickly.
FAQs
When do I call my insurance company if I meet with a not-at-fault accident?
Will I get drop-off services?
This depends on your insurance policy and the workshop of your choice. While some workshops offer this service, others may have alternative
arrangements. You can talk to our team to know more.
Is there a lengthy documentation process in case of not-at-fault accident repairs?
Do you arrange an alternate vehicle if required?
Currently, we do not offer alternate vehicle arrangements. If you have specific transportation needs, please contact our team for more information.
Do I have to pay the excess after an accident, if it is not my fault?
No, you don’t have to pay the excess if the accident was not your fault. We recommend checking in with your insurer if you have doubts.
How to prove that you are not at fault in a car accident?
Gathering evidence is the best way to support your innocence. Police reports, witness statements, photos of the accident scene, and any surveillance footage will back your claim.
Google Review
Great service Excellent repairs to my Merc Would recommend to anyone Harmony Smith2025-01-08 I took my i30 to be repaired and from the beginning all the staff were very helpful and welcoming. They gave me a rental car which was a huge help well my car was being fixed. When I got my car back it was clean and worked like it was brand new. Very happy highly recommend:) Bianca Schembri2025-01-07 Have down a fantastic job in my Audi. Made it looking brand new. Was also way quicker than we thought. Highly recommend! Flynn Beste2024-12-19 Quick and easy repair, thanks! Alex2024-12-16 Autobody Prestige thank you very much did a great job on repairing my 2014 Holden Colorado not only did you do a great job your service was fantastic and also provided us with a complimentary car . Stephen Koureskas2024-12-14 My car was hit side on, on the front drivers side. I used Autobody Prestige as my choice of repairer, they pretty much handled everything with lawyers to handle my claim at no cost, as it was not at fault accident. Had a clean lovely loan car supplied and made the whole process easy. I would recommend having your repairs in the case of an accident done by Autobody Prestige. I would happily go through them, if the unfortunate situation arises again. The repairs to my vehicle were great, my car looks like it's almost new again! Thank you for fixing my car 🙏👌 naomi parker2024-12-04 Autobody did a fantastic job with the repairs to my car. All the steering wheel damage was expertly repaired after the attempted theft of the car. The damage to the driver’s side door was fixed and that door and the rear passenger door were resprayed with the paint matching perfectly. Saad did a great job and Christy handled my claim with Shannon’s expertly. The car never looked better, great job and huge thanks all round. George Thompson2024-11-14 I recently had the pleasure of using Autobody Prestige - Smash Repairs for my Kia Seltos, and I couldn’t be happier with the service I received. From start to finish, the entire process was absolutely hassle-free. The team took care of everything, from dealing with my insurance to arranging a loan car, ensuring that I didn’t have to worry about a thing. The staff were incredibly friendly and professional, making me feel at ease right from the moment I walked in. They kept me informed throughout the repair process and were always available to answer any questions I had. Their attention to detail and commitment to quality is truly commendable. My Kia Seltos looks as good as new, and I am beyond satisfied with the results. If you’re looking for a reliable, efficient, and friendly smash repair service, I highly recommend Autobody Prestige. They truly go above and beyond to deliver exceptional service. Keep up the great work and services! Rey Tumang2024-11-11 Thanks! Happy returned customer. Great service as always. Eric C2024-11-11






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