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Autobody Prestige Melbourne
5 Questions to Ask Before Approving Your Smash Repair Quote
When your car has been involved in an accident, the pressure to get it repaired quickly can make it tempting to accept the first smash repair quote in Melbourne that comes your way. But saying “yes” too quickly can cost you more than just money. Rushed decisions often lead to unexpected expenses, delays, low-quality workmanship, and repairs that don’t meet proper standards.
Being informed before approving any quote gives you more control over the process, helps you avoid hidden fees, and ensures your vehicle is repaired to a safe and high-quality condition.
This guide will walk you through the five key questions every driver should ask before approving a quote for car smash repair in Melbourne, and how doing so can protect both your wallet and your peace of mind.
- What’s Included in the Smash Repair Quote?
Before approving a quote, you need to understand exactly what you’re being charged for. A proper smash repair quote in Melbourne should show a clear breakdown of labour, parts, paintwork, diagnostics, and any additional costs. Labour should be separated from parts, with hourly rates listed so you can see exactly what you’re paying for and how long the job is expected to take. Parts used in the repair must be clearly noted, and you should be able to identify whether the repairer is supplying OEM parts or aftermarket parts, as this directly affects cost, quality, and vehicle performance.
Paintwork often contributes a significant portion of the total repair cost. A thorough quote will include expenses for colour matching, spray booth usage, preparation materials, clear coats, and refinishing.
Extras like towing, detailing, loan cars, or vehicle storage must also be clearly outlined. If any part of the quote is vague or incomplete, it’s a warning sign that additional charges could appear later. Transparency is key, and if something doesn’t make sense, ask for clarification.
Need expert guidance? Speak to our smash repair specialists in Melbourne today and we’ll help you break it all down.
- Lacquer Paint
The type of parts used in your repair is one of the biggest factors affecting final cost, long-term performance, and even future insurance claims. OEM parts (Original Equipment Manufacturer) are made by the vehicle’s original brand, offering the best fit, durability, and overall quality. They tend to be more expensive but provide peace of mind and often align better with insurance expectations. Aftermarket parts, on the other hand, are third-party alternatives that vary in quality. While some are reliable, others may not match the performance or fit of the original part, which can affect your car’s value, safety, and longevity.
This distinction matters even more when dealing with smash repair in Melbourne, where vehicles of different makes and models require precision for a proper repair. Using the wrong type of part can lead to further issues or compromise structural integrity. Insurance companies may also have preferences or limitations on what they approve, so make sure you’re clear about what parts your repairer intends to use.
At Autobody Prestige Melbourne, we only use quality parts to ensure your vehicle is restored correctly the first time. Want to understand our process better? Get in touch and we’ll walk you through it.
- Are the Repairs Covered by Warranty?
A trustworthy smash repairer in Melbourne will stand behind their work with a warranty. Before approving any quote, find out exactly what type of warranty is offered, how long it lasts, and what it covers. A solid smash repair warranty typically includes coverage for workmanship, paintwork, and parts used in the repair. This gives you peace of mind knowing that if something goes wrong due to poor workmanship or material failure, you’re protected.
Not all warranties are equal, and some offer only limited coverage, which may leave you dealing with unexpected problems later on. You should also check whether the warranty remains valid if you sell the vehicle, as transferable warranties may help maintain your car’s resale value. A reputable repairer will be upfront about these details and won’t hesitate to explain them clearly. Want confidence in your repairs? Ask us about our repair warranty guarantee and how it protects your investment.
- How Long Will the Repairs Take?
Timeframes matter, especially if you rely on your vehicle daily. Repair duration depends on the severity of the damage, the availability of parts, and the repairer’s workload. A good repairer will give you an honest estimate of how long repairs will take and will keep you updated if anything changes. If a quote looks appealing but doesn’t tell you how long you’ll be without your car, that’s a red flag.
Some providers may promise fast turnaround times but rush the work, resulting in substandard repairs. Others may delay the job without keeping you informed. A clear timeline helps you plan around your work, travel, and family commitments. The most reliable repairers combine efficiency with meticulous workmanship to ensure your car is returned to you in the best possible condition without unnecessary delays.
- Is the Repairer Insurance-Approved and Licensed?
Before saying yes to a quote, check whether the repairer is an insurance-approved repairer in Melbourne and licensed to perform the work, you can directly upload your smash and get the insurance excess. This ensures that the repairer meets industry standards and that your quote aligns with your insurance coverage. If your insurer has specific requirements, approving a quote from a non-approved repairer may create complications during the claim process. Need help navigating your claim? We can help manage your insurance process from start to finish.
Don’t Approve a Quote Without Comparing It
Many people approve the first quote they receive because they feel pressured by time or assume their insurer has already chosen the best option. But this can be a costly mistake. Comparing quotes helps you understand what you’re paying for, identify inconsistencies, and choose the repairer that offers the best combination of quality, transparency, and value.
Key Things to Compare in a Quote
- Parts used – OEM vs aftermarket
- Labour cost and breakdown
- Time to complete repairs
- Warranty offered (e.g., lifetime vs limited)
- Replacement car availability
Compare Your Smash Repair Quote with Autobody Prestige Melbourne
If you’re unsure whether your current quote is fair, complete, or accurate, let Autobody Prestige Melbourne take a look. Before you approve any smash repair quote in Melbourne, compare it with ours. We offer honest pricing, clear explanations, and high-quality workmanship with no hidden surprises. Want a second opinion? Upload your quote for a free comparison and we’ll guide you through your options with complete transparency. Contact us today on call 1800 002 276 or email us on autobodyprestige@outlook.com .
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